Services

Warranty

From the minute you purchase your ZHS machine, it is covered by a warranty for 18 months or 1,600 service hours, which we can offer thanks to our experience and industrial know-how spanning over 60 years. And if you want, you can increase your peace of mind by extending the warranty to up to 3 years, so that the only thing that you have to worry about is the next job you are going to do with your ZHS machine.

Spare parts

Keep your ZHS equipment in perfect working order by only using original spare parts, as only they are the same as the top-quality components used to manufacture it. Installing other spare parts may prevent it from working properly and reduce its service life. Always demand the installation of original spare parts to ensure the complete reliability and durability of your machine. ZHS's official dealers make sure that original spare parts are available everywhere in the world.

Finance

Our aim is to provide high-quality finance services to help our customers to prosper. Therefore, in ZHS Finance we have the best finance solutions, tailored to you: personalised payment plans, leasing, renting, etc. In ZHS Finance we have a team of experts who will find the best finance solution to meet your business needs, making every step as simple as possible to ensure that you quickly have your new machine, ready for work.

Tecnichal support

We know that your machine should be running when you need it and with minimal operating costs. With a network of over 60 ZHS dealers across the world, we make sure that, if you have any unexpected problems, you always have someone nearby, ready to help.

Training

When you contact one of our official dealers, we want you to get the best service and technical advice. Through our training team, we pass on all of our knowledge and industrial know-how to our global distribution network. We also offer special training for customers and workers, to help maximise their productivity.

ZHS Machinery has established a complete set of management systems from initial consultation, solution design, on-site visit, goods preparation and shipment, to after sales complaints handling, to effectively ensure rapid and timely transmission of information so that the most specialized services and technical supports can be provided by the correct persons at the correct time. During each stage from initial consultation, solution design, to on-site visit, we ensure that the most specialized services and technical supports can be provided by the correct persons at the correct time.

OUR MISSION

Service Guarantee

Provide technical consultation on construction technology, mechanical configuration, layout of large-scale equipment, etc;
Products can be customized according to customer needs; free construction plans are provided for customers;
Help customers with equipment selection;
Transportation agency;
Equipment debugging, on-site troubleshooting within 24hours;
Accessories and wearing parts are delivered to your door;
Provide equipment maintenance and inspection services, free maintenance equipment during the warranty period;

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